Terry Shields Toyota

Reviews of Terry Shields Toyota

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  Vikash Anand Sah Added May 09, 2018

  ★ ☆ ☆ ☆ ☆
  They don't even deserve a one star rating!!! Just went into their showroom and no one came up to for any assistance. My brother and I was there for a good 15 minutes. There was one staff who was serving an Indian couple and rest of staff were at their desks but not even a smile when eye contact was made. We went there to buy a RAV4 GXL but now we will take our money else where.
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  Robert Torv Added June 23, 2017

  ★ ★ ☆ ☆ ☆
  Amusing. I recently required 2 new Toyotas so i went to Terry Shields and took a couple of cars for demo test drives
  
  The deal was going well with the junior salesman and then the sales manager deal clincher strategy was used on me where i was introduced to the worldly charismatic smiling senior sales manager (this text book predictable methodology must still work ),, however the situation deteriorated when i asked if there is any room to move on the price/s .After some banter the mood changed quickly the smile evaporated ... it was time for me to go and R.R.P is not negotiable .
  
  I went to another Toyota dealer and they were happy to "wiggle" with some margins on both the vehicles which saved in total about $1700
  ( not bad for a couple of phone calls) Ring around it will pay dividends !
  
  The bottom line ,, these guys gave me the opportunity to test thrash a demo vehicle and I still re-live the Adrenalin rush ( thank you ) however there are other dealers happy to back-stab fellow Toyota distributors . No esprit de corps in this industry !
  PS never buy a demonstrator vehicle !!!!!

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